Absolutely — and we actually recommend COD for first-time buyers.

At Softoo we offer:
✅ Cash on Delivery — pay only when your order arrives at your door · zero advance payment required.

We have processed thousands of orders across India with zero payment issues.
Your money is safe.
Your order will arrive.
That's our promise. 🤍

This is the question we get most — and we love answering it honestly. Every product photo on Softoo shows the actual product you will receive — no filters · no fake styling · no misleading angles.
Here is what we guarantee on every order:
✅ Premium velvet plush fabric — soft to touch · not the scratchy cheap kind
✅ Accurate character details —embroidery · colours · and proportions match exactly what you see
✅ High-density PP cotton fill — firm · satisfying · holds its shape over time
✅ Quality stitching — seams are secure · embroidery is clean

Still unsure?
Read our customer reviews with real photos — our buyers share exactly what arrived and what they thought.
We stand behind every product we sell. If something arrives damaged or not as described — we fix it. No arguments. 🧸

If you are not happy — we are not happy. And we will make it right.

We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 5 days for a full refurn or exchange. Please refer to our return & refund page to more details.

Yes, We guarantee that all the products on our website are 100% authentic. We source our products directly from authorized vendor and manufacturers.